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Single Sourcing: Building Modular Documentation: 2, by Kurt Ament
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Single sourcing is more than mechanical document conversion. It is an information development strategy. Although it is often confused with the process of converting paper-based documents into online formats, single sourcing is a writing strategy that enables technical writers to develop centralized information modules, then map them to distinct audiences and media.
For technical writers, single sourcing means modular writing and information mapping. Rather than developing information for a given format, such as a user guide or online help, technical writers develop information modules at the element (section, paragraph, and sentence) level. They then map these information modules to preselected audiences and media.
This guide explains in plain language and by example how to develop single source documents. It shows technical writers how to develop standalone information modules, then map these modules to a variety of audiences and formats using proven information mapping techniques. In essence, the guide provides a flexible framework for modular technical writing that can be applied to any audience in any medium.
- Sales Rank: #1804073 in eBooks
- Published on: 2002-10-28
- Released on: 2002-10-28
- Format: Kindle eBook
Review
"The book is an easy read and is chock full of tips and guidelines." -Ann Rockley
From the Inside Flap
Single sourcing is a method for developing re-usable information. Although project planning and document conversion are essential to any single sourcing project, it is modular writing that ultimately determines success.
This book explains in plain language and by example how to build modular documentation you can re-use in different formats for different audiences and purposes. It includes a conceptual overview of the single sourcing method, a 10-step process for transforming linear documents into modular documents, and detailed writing guidelines. The guidelines show you how to structure content, configure language, and leverage technology to maximize the usability and re-usability of your documents.
About the Author
Kurt Ament is a technical writer, editor and indexer with extensive experience in print and online publishing. Since 1988 he has developed automated indexing systems, corporate style guides, knowledge management systems, master glossaries, master indexes, and user interface guidelines for companies such as Hewlett-Packard, Hughes Aircraft Company, Symantec Corporation, and Xerox Corporation. A graduate with honors of philosophy from the University of California at Berkeley, he completed a five-year sequential program in technical communication at UCLA. He is a senior member of the Society for Technical Communication.
Most helpful customer reviews
22 of 24 people found the following review helpful.
Somewhat disappointing
By Book Jones
I was recently investigating options for single sourcing when I came across Kurt Ament's book Single Sourcing: Building Modular Documentation. Based on the glowing reviews the book received, I decided to order it from Amazon.com.
Unfortunately, the book was not what I expected. For the price of $[...] on Amazon, the book provides little help to experienced professional writers. My biggest complaint is that too many pages of the book are spent promoting the author's own ideas of style and usage rather than discussing true single sourcing issues. (134 out of 210 pages, to be precise, were dedicated to matters of style.) Some of the style and usage guidelines are handy for modular documentation, however, I believe each company should decide its own appropriate guide for style and usage rather than relying on the author's word. Had he couched his preferred guidelines as examples, perhaps I would be less inclined to view them negatively.
Granted, understanding how to simplify and standardize language is key to developing text for reuse within a body of work and reuse text for localization. Writers need to understand how to simplify and standardize text before starting to think about how to leverage tools for single sourcing. Describing how to use standard language, however, is different than promoting a writing style, and probably requires far fewer pages than Ament dedicated to it.
One of the reviews on Amazon raved about how well this book could be applied in conjunction with Information Mapping. I disagree. The author clearly does not approve of breaking processes or procedures into tables, which is a cornerstone of Information Mapping. In fact the author has very strict guidelines about when you should use a table and when you shouldn't. (Again, he is pontificating a particular style rather than offering solid advice on single sourcing.) Don't take my word for it; examine the table of contents very carefully before you buy this book.
What the book does well, is offer good general advice on where to start thinking about chuncking your documentation in order to reuse it again and again. Also, Ament provides a concise lexicon of single sourcing terms that will help you properly articulate your ideas to your teammates. Most of the flags and highlighting I used in the book were confined to chapters 1, 2, and 5.
This book might serve well in an introductory professional writing course, but if your company is seeking guidance on single sourcing, find a book that is tool specific or find a book that sticks to single sourcing and leaves style and usage decisions up to you.
14 of 17 people found the following review helpful.
re: not what I expected review
By A Customer
Ament's book does not delve into the details of tools implementation. However, writing modular documentation that can be chunked and reused is a necessary prerequisite to single sourcing.
It's a good idea to understand the stylistic and writing requirements before getting into tools. Ament's book should be used in conjunction with tool-specific information.
34 of 46 people found the following review helpful.
not what I expected
By Douglas R. Wieringa
This book is a style guide, with guidance like, "When introducing small sections that contain subsections, use itemized lists rather than sentences"; "Begin optional steps with a clear visual and verbal indication that they are not mandatory"; and "When listing commands, follow the capitalization rules on which your product is based." The beginning and end of the book provide a shallow discussion of single sourcing, but much of the book is style guidance like this. Maybe I'm missing something, but what does that have to do with single sourcing? I sure don't understand these 5-star reviews and encourage you to flip through the pages of this book before buying so you know what you're getting.
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